FAQ
CHEEX is an online platform for sexual entertainment and education. We create a contemporary and diverse space for pornography where people of all sexual orientations and identities can enjoy content that is inspiring and educational. In doing so, we want to get one step closer to our vision of sexual freedom for everyone. You can find out more about us here.
CHEEX is a sex-positive community that provides a fresh approach to pornography. The curated selection of content presents sexuality as it is actually lived: Diverse, pleasurable and consensual. While the content of traditional providers is strongly male-defined and discourages many users through its visuals and advertising, CHEEX offers a space for everyone’s sexual needs. All content on CHEEX is produced fairly, only performers of legal age are shown and licensing partners are selected according to strict ethical criteria. Read more about our values here
No. CHEEX is for everyone who wants to explore their sexual needs, be stimulated and inspired. In contrast to current providers, CHEEX does not try to meet primarily heteronormative male expectations, but is aimed equally at everyone.
Yes, because we take the protection of minors very seriously, our content is only available to registered adult users.
We have a youth protection officer
Marko Dörre
Lawyer
Marienstr. 8
10117 Berlin
Tel. 030 / 400 544 – 99
Fax 030 / 400 544 – 98
Phone intl. +49 30 / 400 544 – 99
marko.doerre@doerre.com
https://doerre.com
Our ‘Learn’ section is available in both German and English. Our films and audio stories, on the other hand, are mostly in English. The main reason for this is that many of the high-quality productions we would like to offer you are in English. The live workshops are also mostly in English.
With a CHEEX subscription you have access to all films, audio stories, live tutorials and workshops as well as to our Learn area.
The flat-rate for the monthly subscription is 14,90 EUR and will be invoiced monthly. You can easily cancel every month in your settings or via our contact form by email. There is no minimum term.
If you decide on an annual subscription, you pay a one-off amount of 118.80 EUR at the beginning of the term. You can easily cancel your subscription online or via the contact form. The subscription will then end after the minimum term of 12 months, i.e. one year after your payment.
Currently we offer Paypal and credit card as payment methods. We use these payment methods to verify that our customers are of age. If you have any questions about billing or problems with payment, please contact our payment provider https://epoch.com/de/billing_support/contact or us at: hello@getcheex.com.
The content offered on CHEEX is of high quality and fairly produced, which means that artists are paid accordingly. By becoming a member of CHEEX you are making an important contribution to freeing pornography from its shadowy existence.
You can redeem your discount code or CHEEX voucher like this:
1. Register on CHEEX or log in with your existing login details.
2. Select annual subscription
3. Enter your code under “You have a code?”
4. Add your payment method and enjoy CHEEX
You can cancel your CHEEX annual subscription flexibly at any time in your account. Your membership will then end automatically at the end of the term.
In case of a monthly subscription, you can cancel the subscription for the end of the following month.
You have the possibility to change your subscription type within your account at any time. Please note, however, that you must first take into account the term of the subscription that is already active in order to avoid double debits.
For example:
You have used the trial days for the annual subscription but cannot afford the price, but would still like to remain a CHEEX member and would like a monthly subscription? Cancel the free trial first and then sign up for the monthly subscription.
Unfortunately, you cannot delete your account yourself. However, we would be happy to do this for you. Please send an email to: hello@getcheex.com
Your data will then be safely removed from our system.
Even though we want you to be self-confident when dealing with sexuality, we naturally respect your privacy. There is no personalised advertising, nor do we pass on your data to third parties. Our billing is done through Mix & Match GmbH, this name appears on your bank statements.
You can use CHEEX mobile on your smartphone, tablet, SmartTV or in the desktop version.
We’ve been working behind the scenes to improve the way we search for new films. Your feedback has helped us work behind the scenes to improve the way you search for new content on our site. Dive in and discover your lust all over again.
Structure Improvement: We have made some fundamental changes to the filter page, these include:
More filter categories: You can now search in more detail for content you want. Discover films that specifically show content with only vulvas, penises or both genitals. Special filters, such as search by creator, exact length of videos, intensity, narrow down the search even further.
Filter structure Design Desktop: The filters are displayed in the margin as an overview. This way you can easily add or remove filters during your search
Filter Design Mobile: The filter page opens across the entire screen. Once the desired filters have been set and confirmed, the results are displayed.
New tags: The new tags allow you to search more precisely for your preferences. Sexual orientation, number of people or their cultural background, practices, positions, location and many more search terms will give you a deep insight into our selection.
New categorisation by genitals – why?
A big change on the filter page is the categorisation by gender. We want to move away from classic images like “girl on girl” or “guy on guy”, because sexuality on our site is presented in diverse genders and constellations of people.
Not only cis-women have vulvas and not only cis-men have penises. Non-binary people, trans people and all others who have penises or vulvas are represented on our site and among our users. So we want to create the possibility to find the right films through gender preferences.
If you have any further questions regarding the filter page, comments or problems, please feel free to contact our team via the contact form.